Terms & Conditions

Please read the Terms & Conditions carefully before using our services. By accessing the website, you signify your agreement to the Terms & Conditions and Privacy Policy, as may be updated by us from time to time. You should check this page regularly to take notice of any change we may have made to this Terms & Conditions.


Important Details You Should Know

Your order or part of your order may be rejected due to one of the following reasons:

You’re not eligible to order from HIFIMAN STORE (You must be 18 years old or over)

Your payment authorization failed

We made an error in pricing or product description


Terms of Use

Returns & Refund

Your purchase shall be inspected as soon as it is received. You should firstly confirm the responsibility when a claim of defect or damage is found. If it is our fault, you have the right to return your purchase and get a refund. You just need to contact our our Customer Service (customerservice@hifiman.com) for detailed instructions. 

Terms of Sale

By placing an order on HIFIMAN STORE, you signify your agreement to the Terms of Sale. All orders are subject to availability and confirmation of the order price.


Pricing and availability

Whilst we try and ensure that all details, descriptions and prices which appear on this HIFIMAN STORE are accurate, errors may occur.

If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Shipping cost will be charged in addition and those additional charges are clearly displayed on “Checkout” page.

We make every effort to deliver goods within the estimated timescales. But dispatch times may vary according to availability and any guarantee of delivery time is subject to any delay resulting from postal delays or force majeure which we will not be responsible.



When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.


Copyrights & Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered trademarks of the website owner. The trademarks may not be used in connection with any products or service that not belongs to HIFIMAN. All trademarks not owned by HIFIMAN that appear on store.hifiman.com are the property of their respective owners. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.



HIFIMAN reserves the right to revise the terms and conditions at any time. 


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Customer Service Tel: 1-201-HIFIMAN Copyright 2006-2023 hifiman.com | All rights reserved
$49 off Open-box Products (purchase over $500 or more) Code: 49OFFOB, $39 off Refurbished Products (purchase over $500 or more) Code: 39OFFRB
*Not valid with any other specials or coupons.